Voice, Data Services Affected by Undersea Cable Cuts 90% Restored – NCC

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The Nigerian Communications Commission (NCC) has announced 90 per cent restoration of data and voice services following the disruption on March 14, 2024, due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal. A statement by the commission, signed by Reuben Muoka, Director, Public Affairs, NCC, it read in part, “We are pleased to announce that services have now been restored to approximately 90 per cent of their peak utilization capacities.”

According to the NCC, “All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90 per cent of their peak utilisation capacities.”

It noted that “Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivity to bring the situation back to normalcy.”

We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts, the statement concluded.

It will be recalled that damage to critical submarine cables, on Thursday, led to significant network outages, preventing banks and telcos from providing seamless communication and financial services to their customers.